Last updated: 15 October 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you and Carrier Reveal ("Company", "we", "us", or "our") concerning your access to and use of the Carrier Reveal website and phone carrier lookup service (the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
You may use the Service to look up carrier information for phone numbers for legitimate business or personal purposes, including fraud prevention, SMS routing optimization, user verification, and compliance with telecommunications regulations.
You agree NOT to use the Service for:
While the Service does not require account creation for basic use, you are responsible for:
Our Service operates on a pay-per-lookup model. Current pricing is displayed on our website and at the time of lookup. We reserve the right to change our pricing at any time, but changes will not affect lookups already paid for.
Refunds may be issued at our discretion in the following circumstances:
Refund requests must be submitted within 7 days of the transaction. Contact contact@carrierreveal.com with your transaction details.
We strive to maintain 99.9% uptime, but the Service is provided "as is" without guarantees of uninterrupted access. We may suspend or restrict access for maintenance, security updates, or to prevent abuse. We are not liable for any damages resulting from service interruptions.
While we use enterprise-grade carrier databases, we cannot guarantee 100% accuracy of carrier information. Carrier data may change due to number portability, network changes, or database delays. You should not rely solely on our data for critical decisions without independent verification.
The Service, including all content, features, and functionality, is owned by Carrier Reveal and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your privacy and handling data in compliance with GDPR, UK Data Protection Act 2018, and CCPA. Please review our Privacy Policy for details on how we collect, use, and protect your information.
Important Legal Notice
To the maximum extent permitted by law, Carrier Reveal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to defend, indemnify, and hold harmless Carrier Reveal and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. All provisions that should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in London, United Kingdom, except that either party may seek injunctive relief in any court of competent jurisdiction.
We reserve the right to modify or replace these Terms at any time. Material changes will be notified by posting the new Terms on this page with an updated "Last updated" date. Your continued use of the Service after changes constitute acceptance of the new Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Carrier Reveal Labs LTD regarding the Service and supersede all prior agreements and understandings, whether written or oral.
If you have any questions about these Terms, please contact us:
Email: contact@carrierreveal.com
Response times: One business day for standard queries, four business hours for security disclosures.
Company: Carrier Reveal
Registration: Company No. 15099822 (United Kingdom)
Address: London, United Kingdom